# Handling Customer Returns to Restore Pre-produced Finished Goods Inventory

tep1：check Raw materials

<figure><img src="/files/eIDXC3aBnFUw7H8YRB3g" alt=""><figcaption></figcaption></figure>

tep2：Go to **Shopify → Orders**.

<figure><img src="/files/yDOOEGI7MZ25pD88Pfbj" alt=""><figcaption></figcaption></figure>

tep3：Open an **unfulfilled order/**&#x61; **fulfilled order**.

&#x20;          Click **Refund/Return**.

<figure><img src="/files/aZM9u7pimnJqW29dE4Dp" alt=""><figcaption></figcaption></figure>

tep4：Click **Refund**.  Or Wait for the customer to send the items back.**confirm the return / restock the items**.

<figure><img src="/files/xx5rBX9wbLsa9ovWRkvH" alt=""><figcaption></figcaption></figure>

&#x20;tep5：Go to the app→Dashboard

<figure><img src="/files/NFvEQy1dZ3zfyGrIWkrD" alt=""><figcaption></figcaption></figure>


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